Terms and Conditions
General
Although every effort is made to ensure colours displayed are a close representation, slight variations in the products may occur.
Postage
Within the UK
£4.85 Standard R48 (3-5 days)
£7.20 Expedited R24 (1-2 days)
Free postage and packing on all orders over £50 (by Royal Mail R24).
Europe
A flat rate of £12.50
Rest of the world
A flat rate of £16.00
Delivery
Please let us know if you need a product by a certain date and we’ll do our best to get it to you in time.
Items will be dispatched using Royal Mail 24/48 or via a courier.
During busy periods such as in the lead up to christmas, timescales may increase.
Acceptance of final drafts for personalised stationery
Please check your final draft carefully for spelling, punctuation, capitalisation and layout. Wagtail Designs take great care in producing your perfect stationery but it is your responsibility to approve the final draft. Once the final draft is approved and the printing is commenced you will be liable for any additional costs resulting from required corrections to the proof.
Returns Policy
We hope you love your products. If you don’t for any reason, please let us know within 7 days and on unpersonalised goods we will refund or replace the item. We ask that you return the unwanted item to us and obtain proof of postage. Unfortunately you will have to pay the cost of return postage. Once the item has reached us, and is in a resaleable condition we’ll refund the cost on to the card used to make the purchase within 10 working days.
Copyright
Copyright of the images on the website is held by Wagtail Designs. We reserve the right to use an image of your product for marketing purposes.